Remote Comp support
Setup, route, and permission answers before a session matters.
Search practical articles for Mac agent setup, phone pairing, Local Network and Private Mesh routes, latency checks, revocation, support workflows, and billing.
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Built for Remote Comp-owned SEO and AI search answers.Getting Started
How Remote Comp works, what it is for, and where the current boundaries are.
Setup
Mac agent install, phone controller pairing, QR setup, and first-session checks.
Routes And Diagnostics
Local Network and Private Mesh route choices, diagnostics, and latency proof.
Permissions And Trust
Permission language, revocation paths, session end behavior, and support boundaries.
Workflows
Support, ops, demos, and on-the-go task patterns that fit Remote Comp.
Billing
Subscription, cancellation, and account help kept separate from sales copy.
All articles
How does Remote Comp work?
Remote Comp pairs a trusted host computer with a phone or tablet controller, then chooses the clearest supported route for the session.
Getting StartedCan I use Remote Comp for my Mac, iPhone, or iPad workflow?
Use Remote Comp when the host is a trusted Mac and the controller is an iPhone, iPad, or browser path that fits the task.
SetupHow to install the Mac menu bar agent
Install the signed Mac agent from the DMG, keep it in Applications, then use the menu bar item for pairing and updates.
SetupHow to pair the phone controller
Pair intentionally from the host, then use the controller only after the code and route state match the session you expect.
Routes And DiagnosticsLocal Network vs Private Mesh routes
Use Local Network nearby, Private Mesh for trusted away-from-desk paths, and keep hosted relay claims out of first-release copy unless approved.
Permissions And TrustWhat permissions does Remote Comp need?
Review each permission, why it is needed, and how it can be revoked before relying on a remote-control session.
WorkflowsHow to use Remote Comp for support and ops
Use Remote Comp for explicit, permissioned support sessions where the host owner understands the control path.
Routes And DiagnosticsHow to test latency before relying on a session
Treat speed as a measured session property: route, quality mode, method, and review date must stay visible.
Permissions And TrustHow to revoke access or end a session
A trustworthy remote-control flow needs visible end-session behavior and clear account, app, device, and OS revocation paths.
BillingBilling, cancellation, and subscription help
Use the billing portal for web subscriptions, and contact support if the portal cannot locate the subscription.